20 keys to workplace improvement
By: Kobayashi, Iwao
New York : Productivity Press 1996, Edition: rev.ed
Detailed explanation available in:
https://odi.co.za/service/20-keys-continuous-operations-improvement-system/
https://highimpactcs.com/2014/07/18/review-kobayashis-20-keys-workplace-improvement-2/
https://mpmu.org/kaizen-strategy-20-keys/
Full paper on the use of the approach
THE 20 KEYS METHODOLOGY – CONTINUOUS IMPROVEMENT
FOR ORGANIZATIONAL EFFICIENCY
Aleksandar ERCEG
Josip Juraj Strossmayer University of Osijek, Croatia
Predrag DOTLIĆ
University Hospital Osijek, Croatia
Monika MIKUŠ
Entrepreneurial Center, Croatia
Abstract: One of the many choices to improve business operations is using the “20 keys methodology”.
The aim of this paper is to look at the potential of 20 keys methodology for the improvement of company’s organizational efficiency. This integrated set of different tools is intended to increase the company’s efficiency and level of quality with synchronized cost reduction. 20 keys tend to eliminate various “wastes” in production processes to improve buyer’s satisfaction and motivate employees to act towards achieving company’s goals. Eventually, the methodology application should ensure a sustainable development, profitability, and integrated approach to competitiveness and long-term success of the company. The paper examines the implementation of the 20 keys methodology in Croatia and presents one case of a local production company using the methodology aiming to increase the organizational efficiency.
https://sciendo.com/pdf/10.2478/subboec-2018-0002
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