Evidence-Based Productivity Improvement: A Practical Guide to the Productivity Measurement and Enhancement System (ProMES)
Robert D. Pritchard, Sallie J. Weaver, Elissa Ashwood
Routledge, 04-May-2012 - Psychology - 316 pages
https://books.google.co.in/books?id=hzaia0WL_oQC
More Books and Papers from ProMES
practical guide. New York: Praeger, pp. 248.
Pritchard, R. D., Kleinbeck, U. E., & Schmidt, K. H. (1993). Das Management-system PPM: Durch Mitarbeiterbeteiligung zu höherer Produktivität. (The PPM Management System: Employee participation for improved productivity.) Munich, Germany: Verlag C.H. Beck.
Pritchard, R. D., Editor (1995). Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 380.
Chapters from 1995 Book
Roth, P., Watson, M.D., Roth, P.G. & Pritchard, R.D. (1995). ProMES in an electronic assembly plant. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 11-42.
Janssen, P., van Berkel, A. & Stolk, Jan. (1995). ProMES as part of a new management strategy. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 43-61.
Przygodda, M., Kleinbeck, U., Schmidt, K. & Beckmann, J. (1995).Productivity measurement and enhancement in advanced manufacturing systems. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 62-80.
Jones, S.D. (1995). ProMES in a small manufacturing department: results of feedback and user reactions. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 81-93.
Jones, S.D. (1995). ProMES with assembly line work groups: it is more than just a technology. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 94-116.
Bonic, I. (1995). ProMES and computer service technicians: an Australian application. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 119-139.
Kleingeld, A. & van Tuijl, H. (1995). Individual and group productivity enhancement in a service setting. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 140-169.
Howell, C., Jones, S.D. & Hood, R.L. (1995). ProMES in a service setting. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 170-189.
Watson, M.D., Hedley A., Clark, K., Paquin, A., Gottesfeld, N. &Pritchard, R.D. (1995). Using ProMES to evaluate university teaching effectiveness. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 190-208.
Miedema, H. & Thierry, H. (1995). ProMES in a Bank. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 209-228.
Miedema, H., Thierry, H. & van Oostveen, F. (1995). ProMES in a small oil distribution company. In -Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 229-242.
Schmidt, K., Przygodda, M. & Kleinbeck, U. (1995). Development of a productivity measurement and feedback system in a firm of commercial painters. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 243-262.
Algera, J.A. & van den Hurk, A. (1995). Testing the feasibility of ProMES before implementation: a case study in the Dutch steel industry. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 265-273.
Hedley, A., Sawyer, J.E. & Pritchard, R.D. (1995). Development of a new performance appraisal instrument: an application of the ProMES methodology. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 274-298.
Jones, S.D. & Ourth L. (1995). Linking training evaluation to productivity. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 299-311.
Borg, I., Staufenbiel, T. & Pritchard, R.D. (1995). Identifying strategic objectives in productivity management: combining features of HISYS and ProMES. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 312-324.
Pritchard, R.D. (1995). Lessons learned about ProMES. In Pritchard, R.D. (Ed.), Productivity measurement and improvement: Organizational case studies. New York: Praeger, pp. 325-365.
Pritchard, R.D., Watson, M. D., Kelly, K., & Paquin, A. (1998). Helping teachers teach well: A new system for measuring and improving teaching effectiveness in higher education. San Francisco; New Lexington Press, pp. 277. Description of a major project applying ProMES to teaching in a university setting.
Holling, H., Lammers, F., & Pritchard, R. D. (1999). (Eds.) Effektivität durch partizipatives Produktivitätsmanagement. (Effectiveness through participative productivity management). Hogrefe: Göttingen, Germany, pp. 186. German book of ProMES applications and essays around important ProMES issues.
Kleinbeck, U., Schmidt, K.-H. & Werner, W. (2001). (Hrsg.) Produktivitätsverbesserung durch zielorientierte Gruppenarbeit. Göttingen: Hogrefe.
Pritchard, R. D., Holling, H., Lammers, F., & Clark, B. D. (Eds.). (2002). Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, NY: Nova Science.
Chapters from 2002 book
Pritchard, R. D., Paquin, A. R., DeCuir, A. D., McCormick, M. J., & Bly, P. R. (2002). Measuring and improving organizational productivity: An overview of ProMES, The Productivity Measurement and Enhancement System. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 3-50.
Agrell, A. & Malm, K. (2002). ProMES in a Swedish traffic police department and its effects on team climate. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 53-68.
Jones, S. D., McCarthy, P. M., Wagner, S. L. & Hein, M. B. (2002). Effectiveness measurement for a knowledge work group of industrial and organizational psychologists. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 69-88.
Minelli, M., Walliser, F., Tschan, F., Herzog, W., & Semmer, N. K. (2002). ProMES in a Swiss school: Effects of priority information in feedback. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 89-106.
Fuhrmann, H. & Schmidt, K. H. (2002). Development and implementation of a ProMES system for top managers. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 107-124.
Fuhrmann, H., Kleinbeck, U., & Boeck, L. (2002). The compatibility of ProMES with performance based pay systems. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 125-136.
Algera, J. & de Hass, M., (2002). Performance management at different organizational levels. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 139-148.
Semmer, N. K., Tschan, F., Keller-Schuhmacher, K., Minelli, M., & Walliser, F. (2002). The dark side of accurate feedback: Some side effects of a tailor-made system for measuring work performance. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 149-166.
Ramstad, P. M., Pritchard, R. D., & Bly, P. R. (2002). The economic validity of ProMES components. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 167-194.
Bly, P. R. & Pritchard, R. D. (2002). A classification system of ProMES indicators and contingencies. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 195-216.
Lammers, F. The stability of contingencies in ProMES. (2002). In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 217-224.
Holling, H., Schulze, R., Jütting, A., & Grossmann, H. (2002). Enhancing ProMES contingency development with conjoint measurement. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 225-240.
Grossmann, H., Pifczyk, A., Holling, H., & Kleinbeck, U. (2002). Improving the generation of ProMES contingencies using conjoint analysis. In R. D. Pritchard, H. Holling, F. Lammers, & B. D.
Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 241-254.
Swift, T. A., & Pritchard, R. D. (2002). Measuring and reporting corporate social performance with ProMES. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 257-284.
Pritchard, R. D. (2002). Other applications of ProMES. In R. D. Pritchard, H. Holling, F. Lammers, & B. D. Clark, (Eds.) Improving organizational performance with the Productivity Measurement and Enhancement System: An international collaboration. Huntington, New York: Nova Science, pp. 285-297.
Pritchard, R. D. & Ashwood, E. L. (2008). Managing motivation: A manager’s guide to diagnosing and improving motivation. New York: LEA/Psychology Press.
Pritchard, R. D., Weaver, S. J. & Ashwood, E. L. (2012). Evidence-based productivity improvement: A practical guide to the Productivity Measurement and Enhancement System. New York: Routledge, Taylor & Francis Group.
Dissertations (Chronological order)
Jones, S. D. (1985). Mediating mechanisms of the feedback-performance rela¬tionship. Unpublished doctoral dissertation, University of Houston.
Hedley, A.L. (1993). The development and evaluation of the “Performance Dimension Checklist”: An executive, professional and managerial job performance taxonomy. Unpublished doctoral dissertation, Texas A&M University, College Station Texas.
Watson, M. D. (1993). The development and evaluation of a new approach to student ratings of teaching. Unpublished doctoral dissertation, Texas A&M University.
Kleingeld, P.A.M. (1994). Performance management in a field service department: Design and transportation of a Productivity Measurement and Enhancement System (ProMES). Unpublished doctoral dissertation. Eindhoven University of Technology, Eindhoven, The Netherlands. pp. 255.
Miedema-van den Heuvel, H.. (1994). De achterkant van het salaris. Amsterdam: University of Amsterdam. Doctoral dissertation (Dutch) focusing on pay. Used ProMES as a method of doing pay for performance.
Przygodda, M. (1994). Die Förderung der Effektivität in Arbeitsgruppen: Eine Evaluation des Managementsystems PPM. Unpublished doctoral dissertation. Aachen: Shaker-Verlag.
Paquin, A. R. (1997). A meta-analysis of the productivity measurement and enhancement system. Dissertation Texas A&M University.
Fuhrmann, Hartwig (1999). Produktivitätssteuerung für Arbeitsgruppen. Wirkungen des Managementsystems PPM. Dissertation, Universität Dortmund.
Kelly, K. (1999). Applying ProMES to strategic planning approach. Unpublished doctoral dissertation, Texas A&M University.
Bly, P.S. (2000). Understanding the effectiveness of ProMES: An analysis of indicators and contingencies. Unpublished doctoral dissertation, Texas A&M University.
David, J. H. (2003). Identifying the factors that contribute to the effectiveness of the productivity measurement and enhancement system (ProMES). Unpublished doctoral dissertation, Texas A&M University.
Wicks, K.K. (2008). Using a contingency-based method for combining individual assessment center dimension ratings into overall assessment ratings. Unpublished doctoral dissertation. Department of Psychology, University of Central Florida.
Roth, C. (2007). Partizipatives Produktivitätsmanagement (PPM) bei Spitzentechnologie nutzenden und wissensintensiven Dienstleistungen [The Productivity Measurement and Enhancement System (ProMES) among Knowledge Intensive High-Tech Services]. Hamburg: Verlag Dr.Kovac.
Van der Geer, E. (2008). Let's reflect on processes: Task uncertainty as a moderator for feedback effectiveness. Unpublished dissertation, Eindhoven University of Technology, The Netherlands.
Articles and Chapters (Chronological order)
Pritchard, R. D., Jones, S. D., Roth, P. L., Stuebing, K. K., & Ekeberg, S. E. (1988). The effects of feedback, goal setting, and incentives on organizational productivity. Journal of Applied Psychology Mono¬graph Series, 73(2), 337-358.
Pritchard, R. D., Roth, P. L., Jones, S. D., and Galgay, P. J. (1988).Utilization of goal setting systems to enhance productivity. Organizational Dynamics, Summer, 69-78.
Pritchard, R. D., Jones, S. D., Roth, P. L., Stuebing, K. K., & Ekeberg, S. E. (1989). The evaluation of an integrated approach to measuring organizational productivity. Personnel Psychology, 42(1), 69-115.
Pritchard, R. D. (1989). Enhancing work motivation through productivity measurement and feedback. In U. Kleinbeck, H. Thierry, H. Hacker and H.H. Quast (Eds.) Work motivation. Hillsdale, NJ: Lawrence Erlbaum, pp. 119-132.
Kleingeld, P.A.M. & H.F.J.M. van Tuijl (1990). ProMES. In: A.L.M. Knaapen, W.J.M. Meekel & R.J. Tissen (Eds.) Methoden, Technieken en Analyses voor Usereelmanagement. (Methods, Techniques, and Analyses for Personnel Management.) Deventer: Kluwer, p 201-221.
Jones, S. D., Powell, R., & Roberts, S. (1990/91, Winter). Comprehensive measurement to improve assembly-line work group effectiveness. National Productivity Review, 10(1) 45-55.
Pritchard, R. D. (1990). Organizational productivity. In M. D. Dunnette (Ed.), Handbook of In-dustrial/Organizational Psychology (2nd ed.) Vol. 4. Palo Alto, CA: Consulting Psychol¬ogists Press.
Pritchard, R. D. (1990). Measuring organizational productivity. In European perspectives in psychology, Volume 3. P. Drenth, J. Sergeant, and R. Takens(Eds). West Sussex, England: John Wiley and Sons. pp. 79-87.
Pritchard, R. D., Weiss, L. G., Hedley-Goode, A., & Jensen, L.A. (1990). Measuring organizational productivity with ProMES. National Productivity Review, 9(3).
Tuijl, H.F.J.M. van, P.M. Janssen & J.A. Algera (1990). ProMES, meten en bevorderen van produktiviteit. (ProMES, measuring and enhancing productivity). Gids voor Usereels management, Vol. 69(2), 28-32.
Tuijl, H. F. J. M. van, Janssen, P. M., & Algera, J. A. (1990). ProMES, measuring and enhancing productivity. Personnel Management Guide, 69(2), 28-32. (in Dutch)
Pritchard, R. D., & Roth, P.J. (1991). Accounting for non-linear utility functions in composite measures of productivity and performance. Organizational Behavior & Human Decision Processes, 50, 341-359.
Pritchard, R. D., Roth, P. L., Jones, S. D., & Galgay Roth, P. J. (1991). Implementing feedback systems to enhance productivity: A practical guide. National Productivity Review, 10, 1, 57-67.
Pritchard, R. D., & Watson, M.D. (1991). Measuring group productivity. In S. Worchel, W. Wood, & J. Simpson (Eds.), Group process and productivity (pp. 251-275). Newbury Park, CA: Sage.
Pritchard, R. D. (1992). Organizational productivity. Handbook of Industrial/Organizational Psychology (2nd Edition). Volume 3. M. D. Dunnette and L. M. Hough, Editors. Palo Alto, CA: Consulting Psychologists Press, pp. 443-471.
Tuijl, H. F. J. M. van (1992). The application of a performance management system in hospitals: A hypothetical example. Work and Stress, 6(3), 311-326.
Tuijl, H.F.J.M. van and Pritchard, R.D. (1992). Aasndact voor productiviteit; een gedragsgerichte benadering. (Productivity from a behavioral perspective). In J.W. Hoorn et al. (Eds.) Sturing van Zorgprocessen, effectief veranderen. (Management of Health Care Processes). Lochem: De Tijdstroom.
Gude, D. & Schmidt, K.-H. (1993). Preventive maintenance of advanced manufacturing systems: A laboratory experiment and its implications for the human-centered approach. International Journal of Human Factors in Manufacturing, 3, 335-350.
Jones, S. D., Buerkle, M., Hall, A. Rupp, I. & Matt, G. (1993). Work group performance measurement and feedback. Group and Organization Management, 18(3) 269-291. Quantitative and qualitative results of ProMES with a manufacturing department of a retail corporation. Includes analysis of time-series data and control group as well as users responses to the measurement system.
Przygodda, M., & Schmidt, K. H. (1993). Development and evaluation of a productivity management system for autonomous work groups in advanced manufacturing systems. In M. J. Smith & G. Salvendy (Eds.), Human Computer Interaction: Applications and Case Studies. Advances in Human Factors/Ergonomics. Vol. 19A (pp. 38-43). Amsterdam: Elsevier
Algera, J.A., H.F.J.M. van Tuijl & P.M. Janssen (1994). Prestatiesturing en teamvorming. Gids voor Usereelsmanagement (Performance management and team building). Personnel Management Guide, Vol. 73(6), 86-89 (in Dutch).
Pritchard, R.D. (1994). Decomposing the productivity linkages paradox. In Harris, D.H. (Ed.) Organizational linkages: Understanding the productivity paradox. Committee on Human Factors, Commission on Behavioral and Social Sciences and Education, National Research Council. National Academy Press, Washington D.C., 161-192.
Roth, P. L. (1994). Multi-attribute utility analysis using the ProMES approach. Journal of Business and Psychology, 9(1), Fall, 69-80.
Roth, P.L., Pritchard, R.D., Stout, J. & Brown, S. (1994). Estimating the impact of variable costs on SDy in complex situations. Journal of Business and Psychology, 8 (4), Summer, 437-454.
Przygodda, M., Beckmann, J., Kleinbeck, U. & Schmidt, K. H. (1995). Produktivitaetsmessung und- management: Eine UEberpruefung des Managementsystems PPM. (Measuring and managing productivity: An examination of the management system PPM). Zeitschrift fuer Arbeits- und Organisationspsychologie, 39, 157-167. (Journal of Work and Organizational Psychology).
Tuijl, H.F.J.M. van, P.M. Janssen & J.A. Algera (1995). Prestatiemeting en beloning: contextaf¬hankelijk ontwerpen. (Performance measurement and pay for performance: context dependent designing. Gedrag en Organisatie, Vol. 8(6), 419-438.
Tuijl, H. F. J. M. van, Kleingeld, P. A. M., & Algera, J. A. (1995). Performance measurement and pay for performance: Context dependent designing. Behavior and Organization, 8, 419-438. (in Dutch)
Fuhrmann, H. & Schüder, H. (1996). Motivation und Fehlzeiten als Meßgrößen für produktives Führungsverhalten. Ein Integrationsversuch mit dem Management-system PPM. (Motivation and Absenteeism as Measures of Productive Leadership. An Integrative Attempt by Means of the ProMES-System). Zeitschrift für Arbeits- und Organisationspsychologie, 40, 209-213.
Maesen, P. van der (1996). Front-end evaluatie van bedrijfstrainingen (Frond-end evaluation of industrial training). Gids voor Usereelsmanagement, 75, 36-40. Tuijl, H.F.J.M. van and Pritchard, R.D. (1996). Aasndact voor productiviteit; een gedragsgerichte benadering. (Productivity from a behavioral perspective). In J.W. Hoorn et al. (Eds.) Sturing van Zorgprocessen, effectief veranderen. (Management of Health Care Processes). Lochem: De Tijdstroom.
Werthebach, M. & Schmidt, K.-H. (1996). Partizipatives Produktivitaetsmanagement (PPM): Ein neues Instrument zur zielbezogenen Unterstuetzung von Gruppenarbeit. (Participative productivity management -PPM: A new instrument for supporting work groups in performing their functions). In P. Knauth & A. Wollert (Eds.), Human-Resource Management - Neue Formen betrieblicher Arbeitsorganisation und Mitarbeiterfuehrung. (Human resource management: New forms of work organization and leadership) (pp. 1-33). Koeln: Deutscher Wirtschaftsdienst.
Roth, P. L. & Bobko, P. (1997). A research agenda for multi-attribute utility analysis in Human Resource Management. Human Resource Management Review.
Tuijl, H. F. J. M. van (1997). ProMES, a method for 'accepted control loops'. Leadership and Organization Development Journal, 18(6), 295-303.
Tuijl, H. F. J. M. van (1997). Critical success factors in developing ProMES: will the end result be an 'accepted control loop'? Leadership and Organization Development Journal, 18(7), 346-354.
Tuijl, H. F. J. M. van, Kleingeld, P. A. M., Schmidt, K. H., Kleinbeck, U.. Algera, J. A., & Pritchard, R. D. (1997). Measuring and enhancing organizational productivity by means of ProMES: Three practical implications. European Journal of Work and Organizational Psychology, 6(3), 279-301.
Pritchard, R. D. & Grossmann, H. (1999). Messung und Verbesserung organisationaler Produktivität: Das Partizipative Produktivitätsmanagement (PPM). (Measuring and improving organizational productivity: participative productivity management). In Holling, H., Lammers, F., & Pritchard, R. D. (1999). (Eds.) Effektivität durch partizipatives Produktivitätsmanagement. (Effectiveness through participative productivity management). Hogrefe: Göttingen, Germany.
Sawyer, J. E., Latham, W. R., Pritchard, R. D., & Bennett, W. R., Jr., (1999). Analysis of work group productivity in an applied setting: Application of a time series panel design. Personnel Psychology, 52, 927-967.
Pritchard, R. D. (2003). Motivation maximieren: Von der Theorie zur Praxis. (Maximizing motivation: From theory to practice). In: Hamborg, Kai-Christoph & Holling, Heinz (Eds), Innovative Personal-und Organisationsentwicklung, Göttingen: Hogrefe, pp. 207 - 224.
Pritchard, R. D. & Payne, S. (2003). Performance management practices and motivation. In Holman, D., Wall, T. D., Clegg, C. W., Sparrow, P. & Howard, A., (Eds.) The New Workplace: People, Technology and Organisation: A Handbook and Guide to the Human Impact of Modern Working Practices. John Wiley, pp. 219-244.
Pritchard, R. D. (2004). Productivity. In Spielberger, C. D. (Ed.), Encyclopedia of Applied Psychology, San Diego: Elsevier Science (USA), pp. 121-126.
Pritchard, R. D. & Sargent, M. J. (2005). Productivity management in service settings. In Herrmann, T., Kleinbeck, U. & Krcmar, C. (Eds.) Konzepte für das Service Engineering: Modularisierung, Prozessgestaltung und Produktivitätsmanagement (Concepts for service engineering: Modularization, process design and productivity management). Heidelberg: Physica-Verlag, 101-114.
Roth, C. & Moser, K. (2005). Partizipatives Produktivitätsmanagement (PPM) bei komplexen Dienstleistungen. (The Productivity Measurement and Enhancement System (ProMES; Management system PPM) with complex service tasks.) Zeitschrift für Personalpsychologie, 4 (2), 66-74.
DeNisi, A. S. & Pritchard, R. D. (2006). Performance appraisal, performance management and improving individual performance: A motivational framework. Management and Organization Review, 2(2), 253–277.
Watrous, K. M., Huffman, A. H., & Pritchard, R. D. (2006). When coworkers and managers quit: The effects of turnover and shared values on performance. Journal of Business and Psychology, 21, 103-126.
Pritchard, R. D., Youngcourt, S. S., Philo, J. R, McMonagle, D. C., & David, J. H. (2007). Priority information in performance feedback. Human Performance, 20, 61-83.
Pritchard, R.D., Harrell, M.M., DiazGranados, D. & Guzman, M. J. (2008). The Productivity Measurement and Enhancement System: A Meta-Analysis, Journal of Applied Psychology, 93(3), 540–567.
Pritchard, R. D., Culbertson, S. S., Agrell, A., & Malm, K. (2009). Improving performance in a Swedish police traffic unit: Results of an intervention. Journal of Criminal Justice, 37, 85-97.
Presentations (Chronological order)
Pritchard, R. D. (1988). Chair of symposium: Measuring and enhancing orga¬nizational productivity: The development and application of a new ap¬proach. Society for In¬dustrial and Organizational Psychology meetings, Dallas.
Pritchard, R. D. (1988). The development of a methodology to measure and enhance or¬ganizational productivity. Paper presented at Society for In¬dustrial and Organi¬zational Psychology Meetings Symposium, Dallas.
Pritchard, R. D. (1989). Measuring organizational productivity. Paper pre¬sented at the symposium: Work Motivation: The Role of Productivity Measurement and Feed¬back. Jen A. Algera, Chair. European Congress of Psychology; Amsterdam, the Nether¬lands, July.
Pritchard, R. D. (1990). The measurement and improvement of organizational productiv¬ity: A practical approach. International Society for the Study of Work and Organi¬zational Values, Prague, Czechoslovakia, August, 1990.
Roth, P. J., Pritchard, R. D., Stout, J., and Brown, S. (1991). Including estimates of variable costs in the standard deviations of job performance in dollars in complex situations. Paper presented at the So¬ciety of Industrial and Organizational Psychologists meetings, St. Louis, MO, April.
Clark, K. K. and Pritchard, R. D. (1991). Evaluating and improving teacher effectiveness using the Productivity Measurement and Enhancement System (ProMES). Paper presented at the Association for Institutional Research meetings, San Francisco, CA, May.
Pritchard, R.D. (1991). Productivity measurement and improvement: An international collaboration. Symposium chaired by Pritchard at the Academy of Management meetings, Miami, FL, August. Participants: J. Algera and P. Janssen of Eindhoven Technical University (Netherlands), U. Kleinbeck of the University of Dortmund (Germany), and H. Thierry, University of Amsterdam (Netherlands).
Hedley-Goode, A., Sawyer, J.E., & Pritchard, R.D. (1991). Obtaining overall performance appraisal scores: Linear combination methods vs. the ProMES non-linear method. Paper presented at the Academy of Management meetings, Miami, FL, August.
Thierry, H., & Miedema, H. (1991, August). ProMES in Dutch banks: Performance, productivity and compensation issues. Paper presented at the meeting of the Academy of Management, Miami, FL.
Tuijl, H. F. J. M. van (1991.) Productivity measurement and improvement in photocopier maintenance Personnel. Development and implementation of ProMES with varying degrees of participation. Paper presented at the Second European Congress of Psychology, Budapest, Hungary, July.
Paquin, A. R., Jones, S. D., & Roth, P. L. (1992, April). The Hawthorne Effect when evaluating productivity gains. Paper presented at the meeting for the Society for Industrial-Organizational Psychology, Montreal, Canada.
Pritchard, R.D., Clark, K.K., and Clark, D.R. (1992). Faculty involvement in developing a teaching evaluation system using the Productivity Measurement and Enhancement System (ProMES). Paper presented at the Southern Association for Institutional Research Conference, Myrtle Beach, SC, October.
Pritchard, R.D. (1992). Measuring and improving productivity: A practical method. A presentation for the workshop: Leistungs und Produktivitätsmanagement Bad Homburg, Germany, Sponsored by the Institute for International Research. November.
Pritchard, R.D. (1992). Understanding, measuring and improving organizational productivity A presentation to the Zentrum für Umfragen, Methoden und Analysen, Mannheim, Germany. November.
Pritchard, R.D. (1993). Understanding the productivity measurement and enhancement system. Paper presented as part of a symposium with Dutch and German colleagues: Measuring and improving organizational productivity: Results from an international collaboration. Third European Congress of Psychology, Tampere, Finland, July.
Pritchard, R.D. (1993). Using ProMES to measure and evaluate university teaching. Paper presented as part of a symposium with Dutch and German colleagues: Measuring and improving organizational productivity: Results from an international collaboration. Third European Congress of Psychology, Tampere, Finland, July
Pritchard, R.D. (1994). Improving organizational productivity: What, why and how. Keynote address to the IPMAAC Conference, Charleston, South Carolina, June.
Pritchard, R.D. (1994). ProMES: The first 10 years. Presentation in the symposium: ProMES: Motivational and managerial conditions. Chaired by Jen Algera, 23rd International Congress of Applied Psychology, Madrid, Spain, July.
Pritchard, R.D. (1994). Measuring and improving organizational productivity. Talk at National Institute of Management, Moscow, Russia, October.
Pritchard, R.D. (1995). Promes at Previa: A workshop for Previa consultants. A 7-day workshop on ProMES. Stockholm, Sweden, February, 1995.
Pritchard, R.D. (1995). Measuring and improving organizational productivity. University of Muenster, Muenster, Germany, February.
Pritchard, R.D. (1995). Overview of the Productivity Measurement and Enhancement System. Presentation given to staff of the Battelle Institute and Department of Energy, June.
Pritchard, R. D. (1996). The Productivity Measurement and Enhancement System (ProMES) for measuring and improving quality and effectiveness. Presentation to the International Conference on Performance Management in Public Sector Police Work. Stockholm, May.
Pritchard, R. D. (1997). Measuring and improving organizational productivity: 15 Years with the Productivity Measurement And Enhancement System (ProMES). Presentation at the London Business School, London, England, June.
West, M.A. & Pritchard, R. D. (1998). Symposium co-chairs. Organizational behavior and ultimate outcomes. SIOP, April, Dallas.
Swift, T. A. & Pritchard, R. D. (1999). Engaging Stakeholders. Paper presented to the Centre for Social and Environmental Research, Dundee Scotland. September, 1999.
Pritchard, R. D. (2000). Understanding and Improving Productivity with the Productivity Measurement and Enhancement System. Presentation as part of a symposium Ergonomics Conference, San Diego, August, 2000.
Pritchard, R. D. (2000). Symposium Discussant: New Perspectives in HRM and Performance. Academy of Management Conference, Toronto, August, 2000.
Pritchard, R. D. (2000). Measuring and Improving Organizational Productivity, Presentation given to the Change@Work Institute, Lund University, Sweden, December, 2000.
Pritchard, R. D. (2001). Productivity and Organizational Effectiveness. Presentation to the Department of Psychology, Victoria University, Wellington, New Zealand, July, 2001.
Pritchard, R. D. (2001). Measuring and Improving Productivity: An International Collaboration. Presentation to the Department of Psychology, Waikato University, Hamilton, New Zealand, July, 2001.
Pritchard, R. D., Philo, J. R. & Youngcourt, S. S. (2003). Responses to feedback: An international comparison. Paper presented as part of the symposium: Cross-Cultural Perspectives on the Feedback Giving and Responding Process, Lyman Porter (Chair) at the Society of Industrial Organizational Psychology, Orlando, FL.
Pritchard, R. D. & Sargent, M. J. (2003). Productivity management in service settings. Paper presented at the conference: Concepts for the Service-Engineering: Modularization, Process Design and Productivity Management, Munich, Germany, October.
Watrous, K. M., Huffman, A. H., & Pritchard, R. D., (2003, April). The turnover-performance link: A multi-level, multi-organization examination. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, Orlando, FL.
Wright, J. A., Philo, J. R., & Pritchard, R. D. (2003). Participation, procedural justice, and performance: A multi-organizational study. Paper presented at the Society of Industrial Organizational Psychology, Orlando, FL.
Leiva, P. I., Youngcourt, S. S., & Pritchard, R. D. (2004). Empirical test of an innovation implementation model. Paper presented at the Society of Industrial Organizational Psychology, Chicago, IL.
Philo, J. R., Youngcourt, S. S., & Pritchard, R. D. (2004). The effects of reactions to feedback on team performance. Paper presented at the Society of Industrial Organizational Psychology, Chicago, IL.
Pritchard, R. D., Philo, J. R., McMonagle, D. C., David, J. H., & Youngcourt, S. S. (2004, April). Using priority information in performance feedback for strategic alignment. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, Chicago, IL.
Youngcourt, S. S., Philo, J. R., McMonagle, D. C., David, J. H., & Pritchard, R. D. (2004). Using priority information in performance feedback for strategic alignment. Paper presented at the Society of Industrial Organizational Psychology, Chicago, IL.
Watrous, K. M., Huffman, A. H., & Pritchard, R. D. (2004). Shared values as a moderator of the turnover-performance relationship. Paper presented at the Society of Industrial Organizational Psychology, Chicago, IL.
DeRouin, R. E., Littrell, L. N., & Pritchard, R. D. (2005). Team stability, team outcomes, and department performance: An empirical investigation. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
DiazGranados, D., Bencaz, N., & Pritchard, R. D. (2005). Improving the productivity of organizational interventions through proactive measures. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
Garofano, C., Kendall, D., & Pritchard, R. D. (2005). Group interdependence, type of feedback, and changes in productivity. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
Irving, S., Feldman, M., & Pritchard, R. D. (2005). The effect of agreement on managerial expectations and performance change. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
Moroge, J., & Pritchard, R. D. (2005). The effects of organizational structure and environmental uncertainty on performance. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
Sargent, M. J.,& Pritchard, R. D. (2005). The relationship between organizational centralization and productivity improvement. Paper presented at the 20th annual meeting of the Society for Industrial and Organizational Psychology, Los Angeles, CA.
Van der Geer, E., Van Tuijl, H. F. J. M., & Rutte, C. G. (2005). Performance management in services: Standardized versus customized service. Paper presented at the 12th European Congress of Work and Organizational Psychology (EAWOP), Istanbul, Turkey.
Pritchard, R. D., Sargent, M. J., & DiazGranados, D. (2006). Co-chairs, Applications of conjoint analysis in Industrial/Organizational Psychology. Symposium presented at the 21st annual meeting of the Society for Industrial and Organizational Psychology, Dallas, TX.
Sargent, M. J. (2006). Applications of Conjoint Analysis in I/O Psychology I. In Robert D. Pritchard, Sargent, M. J., & DiazGranados, D. Applications of Conjoint Analysis in Industrial/Organizational Psychology. Symposium at the 21st annual meeting of the Society for Industrial and Organizational Psychology, Dallas, TX.
DiazGranados, D. (2006). Applications of Conjoint Analysis in I/O Psychology II. In Robert D. Pritchard, Sargent, M. J., & DiazGranados, D. Applications of Conjoint Analysis in Industrial/Organizational Psychology. Symposium at the 21st annual meeting of the Society for Industrial and Organizational Psychology, Dallas, TX.
Pritchard, R. D. (2006). Implementing the Productivity Measurement and Enhancement System. Presentation in the Professional Practice Forum: Measuring Organizational Productivity Using ProMES (Productivity Measurement and Enhancement System) at the meeting of the Society of Industrial/Organizational Psychology, Dallas, Texas.
Greenbaum, R. L., Folger, R. G., Pritchard, R. D., DiazGranados, D. Nakano, K. M., Grossmann, H. (2007). Unethical Acts in Organizations: What's the Cost? Paper presented at the Society for Industrial and Organizational Psychology Conference, April 28, New York City.
Harrell, M., and Pritchard, R. D. (2007). Trust and Productivity Improvement: A Cross-Cultural Analysis. Paper presented at the Society for Industrial and Organizational Psychology Conference, April 28, New York City.
Van der Geer, E., Van Tuijl, H. F. J. M., & Rutte, C. G., DiazGranados, D., Harrell, M. M., & Pritchard, R. D. (2007). The moderating effect of task uncertainty on the effectiveness of feedback: A meta-analysis. Paper presented at the 13th European Congress of Work and Organizational Psychology (EAWOP), Stockholm, Sweden.
DiazGranados, D.,Harrell, M. M., Pritchard, R. D., Rutte, C., van der Geer, E., & van Tuijl H. (2008, April). Task uncertainty as a moderator for ProMES effectiveness: A meta-analysis. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, San Francisco, CA.
Fullick, J., Bedwell, W., Weaver, S. J., & Pritchard, R. D. (2008, April). I need you, you need me: Interdependence, representation, productivity. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, San Francisco, CA.
Geer, E. v. d., Tuijl, H. F. J. M. v., Rutte, C. G., DiazGranados, D., Harrell, M. M., & Pritchard, R. D. (2008). Task uncertainty as a moderator for ProMES effectiveness: A meta-analysis. Poster presented at the annual meeting of the Society for Industrial Organizational Psychology, San Francisco, California.
Thornson, C. A., Wicks, K., & Pritchard, R. D. (2008, April). Perceived instrumentality of an intervention: How important is metacognitive feedback?. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, San Francisco, CA.
Wright, N. E., & Pritchard, R. D. (2008). The Relationship between Empowerment and Productivity Gain. Poster presented at the annual conference of the Society for Industrial and Organizational Psychology, San Francisco, CA.
Weaver, S. J., Bedwell, W. L., Fullick, J. M., & Pritchard, R. D. (2008, April). The Impact of task significance, autonomy, value congruence on productivity gain. A poster presented at the annual conference of the Society of Industrial Organizational Psychologists, San Francisco, CA.
Van der Geer, E., Van Tuijl, H. F. J. M., Rutte, C. G., DiazGranados, D., Harrell, M. M., & Pritchard, R. D. (2008). Task uncertainty as a moderator for ProMES feedback effectiveness: A meta-analysis. Paper presented at the 23rd Annual SIOP Conference, San Francisco, United States of America.
Van der Geer, E., Van Tuijl, H. F. J. M., Rutte, C. G., DiazGranados, D., Harrell, M. M., & Pritchard, R. D. (2009). Task uncertainty as a moderator for ProMES feedback effectiveness: A meta-analysis. Paper presented at the EAWOP Small Group Meeting, Dresden, Germany.
Pritchard, R. D., van Tuijl, H., Bedwell, W. L., Weaver, S. J., Fullick, J. M., & Wright, N. (2010, April). Maximizing controllability in output measures. Poster Session at the annual meeting of the Society for Industrial Organizational Psychology, Atlanta, Georgia.
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