1991 - 2000
Thought leadership
How innovative business models can reshape an industry
https://www.hult.edu/blog/innovative-business-models-can-reshape-industry/
How innovative business models can reshape an industry
https://www.hult.edu/blog/innovative-business-models-can-reshape-industry/
The impact of corporate outsourcing on company value
David J Bryce, Michael Useem
European Management Journal
Volume 16, Issue 6, December 1998, Pages 635-643
https://www.sciencedirect.com/science/article/pii/S0263237398000401
David J Bryce, Michael Useem
European Management Journal
Volume 16, Issue 6, December 1998, Pages 635-643
https://www.sciencedirect.com/science/article/pii/S0263237398000401
Capturing the Value of Supplementary Services
by James C. Anderson and James A. Narus
From the HBR Magazine (January–February 1995)
https://hbr.org/1995/01/capturing-the-value-of-supplementary-services
by James C. Anderson and James A. Narus
From the HBR Magazine (January–February 1995)
https://hbr.org/1995/01/capturing-the-value-of-supplementary-services
Virtually all managers are keenly aware that the key to winning in market after market today is excelling in tailoring one’s offerings to the specific needs of each customer while still maintaining low costs and prices.
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