Ch. 20 Process Analysis
https://books.google.co.in/books?id=HgFvK_5pen0C&pg=PA211#v=onepage&q&f=false
(In Quality
John Beckford
Psychology Press, 2002 - Business & Economics - 328 pages
The second edition of this best-selling textbook provides a comprehensive introduction to the theory and practice of quality in the context of management thinking. Fully revised and updated, it reviews the study of the quality movement throughout the twentieth century. The wide-ranging approach encompasses both traditional and contemporary approaches based on systems thinking.
Improvements on the first edition include:
* revised and updated chapters which explore the notion of quality in greater depth, and relate quality directly to organisational effectiveness
* consideration of the substantial changes brought about by the introduction of ISO9000:2000 and exploration of the links to IIP, ISO14000, ISO19000, Management Charter and the Business Excellence Model
* revised examination of Business Process Re-engineering which emphasizes the application of chaos and complexity theories
* a completely rewritten approach to statistical methods
* a new section on 'Skills Based Quality Management' - an approach to quality in the professional sector developed by the author and his colleagues
* an entirely new chapter dealing with the Business Excellence Model.)
Process Charts are one of the simpler forms of workflow charting.
A variety of process charts has been designed to meet the needs of a particular level or stage of analysis. They start at the process level and go up to specific work station or workplace.
A common core set of symbols (five) were first promulgated by the American Society of Mechanical Engineers and have become known as the ASME symbols. Additional symbols for specific and specialised process steps were used by many. Commentary is recorded in the space created for the purpose. For instance, transport symbol can be accompanied by start of journey, end of journey, distance and mode of transport.
The simplest form of process chart is outline process chart and records operations and inspections. An outline process chart has to be used to analyze the main material transformation operation and the required inspections.
A bigger process chart is flow process chart, shows flow of the material being processed more often. It can be also used to study man and equipment.
There are process charts to record details to use in micro level of analysis. An example is the two-handed process chart which records the motions performed by both hands during a task.
Maynard used operation analysis sheets for the study of each operation in flow process chart.
https://www.ims-productivity.com/page.cfm/content/Process-Charts
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