Do industrial engineers need design thinking?
Design Thinking for Managers
Design Thinking can do for organic growth and innovation what TQM did for quality.
Industrial engineers redesign product and processes. Hence development in design process, design thinking is relevant for industrial engineers.
Today I came across an interersting article on design thinking.
NO PROCESS, JUST 4 TENETS OF DESIGN THINKING
Published on April 22, 2017 by Manoj Kothari, Director & Chief Design Strategist - Turian Labs on Linkedin.
He emphasizes four points: Empathic Inquiry, Abductive Reasoning, Visual Thinking or Creative Visualization and Iterative Prototyping.
Empathic inquiry is to go and stand in the posture of the users. Go and sit in the posture of the user. Understand the users' requirement from the their point of view. Go and use the item as they are using. Don't come with an ideal way of using it all the 8 hours or more a users uses an item. Understand why he does a thing the way he does it.
Aductive reasoning: Imagine various possibilities.
Visual thinking: Don't use only words to express. Use pictures and visuals.
Iterative prototyping - Once again don't limit yourself to picture or a design drawing. Convert it into prototype that can be seen as a 3D shape and handled.
I think industrial engineers have to accept all the four points and incorporate rate them into their design process.