Industrial engineers have to learn from this exhortation to quality control professionals in 1951
Tangible Results.
Since growth of the quality-control program will be directly dependent upon the results it produces, it is extremely important that adequate means for reporting these results be established. These reports are made by the quality-control staff man to top management and other key personnel on a periodic basis—perhaps monthly. The initial reports are made on the first individual projects, and the coverage of the report is expanded as the quality-control activities expand. Great care is exercised in the reports to point out that the quality-control results are due to the cooperative efforts of several functional groups and individuals rather than to the personal successes of the quality-control staff. The measuring sticks used may be drawn from a wide variety of elements, depending upon the plant situation. There may be reduction in complaint expenditures, reductions in manufacturing losses, improvements in design and in manufacturing processes, reductions in product costs, improvements in operator quality-mindedness, reductions in overruns.
Title
Quality control, principles, practice, and administration., .
(Page 415)
Author
Feigenbaum, A. V. (Armand Vallin)Feigenbaum, A. V. (Armand Vallin)
Published
New York,McGraw-Hill,1951.
Description
443 p.illus., diagr., pl.
Rights
Public Domain, Google-digitized.
Permanent URL
https://hdl.handle.net/2027/wu.89052928892
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