MANAGER OF QUALITY/ORGANIZATIONAL EXCELLENCE CERTIFICATION CMQ/OE
WHO SHOULD CERTIFY?
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.
The Certified Manager of Quality/Organizational Excellence evolved from the certified quality manager as a way to broaden the scope of the examination. The Quality Management Division surveyed certified quality managers and other recognized subject matter experts.
The survey results indicated that not only had the Body of Knowledge for quality managers changed, but the name of the program itself must be updated to reflect the broader scope of this position. With the approval of the ASQ Certification Board, the Certified Quality Manager program became the Certified Manager of Quality/Organizational Excellence program.
Download the Certified Manager of Quality/Organizational Excellence Brochure (PDF, 340 KB).
Download the Certified Manager of Quality/Organizational Excellence Fact Sheet (PDF, 61 KB).
This certification program is accredited by ANSI under the ISO 17024 standard, demonstrating impartial, third-party validation that the certification program has met recognized national and international credentialing industry standards for a program’s development, implementation, and maintenance. Learn more.
https://asq.org/cert/manager-of-quality
https://asq.org.in/certification/manager-of-quality/
The ASQ Certified Manager of Quality/Operational Excellence Handbook, Fifth Edition
Sandra L Furterer, Douglas C Wood
Quality Press, 25-Jan-2021 - Business & Economics - 720 pages
This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well.
https://books.google.co.in/books/about/The_ASQ_Certified_Manager_of_Quality_Ope.html?id=cAY1EAAAQBAJ&redir_esc=y
Interesting Presentation on OE
https://pt.slideshare.net/ASQwebinars/operational-excellence-managing-change-and-avoiding-the-yoyo-effect
This handbook addresses:
• Historical perspectives relating to the continued improvement of specific aspects of quality management
• Key principles, concepts, and terminology
• Benefits associated with the application of key concepts and quality management principles
• Best practices describing recognized approaches for good quality management
• Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail
• Guidance for preparation to take the CMQ/OE examination
A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.
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