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Introduction to Modern Industrial Engineering. #FREE #Download.
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https://academia.edu/103626052/INTRODUCTION_TO_MODERN_INDUSTRIAL_ENGINEERING_Version_3_0
https://opexsociety.org/body-of-knowledge/design-thinking-for-operational-excellence/
My Comment on the LinkedIn Post by Joseph Paris
https://www.linkedin.com/feed/update/urn:li:activity:7104786421328044032
Narayana Rao KVSS
Professor (Retired), NITIE - Now IIM Mumbai - Offering FREE IE ONLINE Course Notes
Very interesting to read. I think you need design thinking to create a product or service for users. But if the user complains about the product's performance, how do you debug? System's thinking is needed. You do not take something as a cause and modify. You try to understand the root cause or systemic cause and modify it to really improve the system before presenting the modified solution to the customer. So as you said, design thinking is understanding customer point of view, systems thinking is understanding the intricacies in your product. Thank you for the detailed article.
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