Radical Efficiency - A New Efficiency Initiative in Public Services

Nesta is an independent charity with a mission to help people and organisations bring great ideas to life.
We do this by providing investments and grants and mobilising research, networks and skills.
Nesta doesn’t work alone. We rely on the strength of the partnerships we form with other innovators, community organisations, educators and investors too.
http://www.nesta.org.uk/about_us

Nesta came out with a research report and a practical guide on Radical Efficiency.
http://www.nesta.org.uk/publications/reports/assets/features/radical_efficiency

The radical efficiency model - ‘More for Less’

We have examined more than 100 case studies of radical efficiency in action in different places,
contexts and services across the globe. In this report we present ten of these cases in more detail,
and develop a model that explains what it is about these innovations that make them different, better
and more affordable.

There are four parts to radical efficiency:

• New Insights – where new ideas come from.
• New Customers – re-conceptualising customers.
• New Suppliers – looking again at who is doing the work, and reconsidering the role of the
customer.
• New Resources – tapping into latent resources locked up in the people, assets and organisations that are often taken for granted.


There are many examples of innovations that successfully achieve ‘more for less’, often by using
new suppliers and mobilising new resources. However, the most important and radical
innovations also generate significant new insights and reconceptualise who their customers are.
These examples produce the greatest savings and improvements in services; they represent radical
efficiency in action.

Research Paper
http://www.nesta.org.uk/library/documents/radical-efficiency180610.pdf

Save 20% to 60% Cost and Offer Improved Outcomes to Service Users - Radical Efficiency Practice Guide

Download
http://www.nesta.org.uk/library/documents/Radical_Efficiency_practical_guide.pdf