Excellence is Exceeding Customer Expectations.
Operational Excellence, is a broader methodology that aims to improve the overall performance of an organization by aligning all aspects of the business with the company's vision and strategy.
It emphasizes the importance of leadership, culture, and employee engagement to create and drive a culture of excellence and continuous improvement . Operational Excellence function can use all tools or techniques. Its aim is to bring the entire organization together to strive for excellence.
https://www.reliableplant.com/operational-excellence-31886
https://instituteopex.org/what-is-operational-excellence/
https://www.ibm.com/cloud/blog/delivering-value-through-operational-excellence
https://www.forbes.com/sites/forbestechcouncil/2022/12/20/understanding-operational-excellence-and-the-continuous-optimization-of-it-operational-efficiency/
Excellence is Exceeding Customer Expectations.
Consultants
Operational excellence looks beyond cost reduction and process improvements towards the achievement of long-term sustainable growth. It is a mindset that embraces certain principles and tools to create a culture of excellence within an organization. Operational excellence means every employee can see, deliver and improve the flow of value to a customer.
Operational Excellence
Business Improvement
The focus of Operational Excellence is a hybrid of cost containment, operational throughput and a stable work force. The objective is a management team who are equipped to operationalise business strategy, implement change in their organisation’s processes and systems, and maximise value over the life of the asset.
Deloitte’s Operational Excellence offerings assist Operational Executives to operationalise business strategy, implement improvement and change in their organisation’s processes, systems and people, as well as to maximise the value over the life of an asset or organisation. Operational Excellence includes:
- Environmental scanning & Strategic Context
- People, Performance and Culture
- Process Optimisation
- Supply Chain and Sourcing
- Asset Care
- Asset and Resource Optimisation
- Continuous Improvement
- Management Control Systems
- Organisational Redesign and Simplification
- System Capacity and Capability
- Social Labour Plan Commitments
Companies
https://www.jpmorganchase.com/about/our-business/operational-excellence
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